Services
Cybersecurity consulting designed for how medical practices actually work. Every service is tailored to healthcare workflows, Australian regulations, and the reality that your team is focused on patient care — not IT.
Privacy & Security Policy Development
Clear, practical policies your team will actually follow.
- Privacy policies aligned with the Privacy Act 1988 and Australian Privacy Principles (APPs)
- Information security policies tailored to clinical workflows
- Data handling and retention procedures for patient records
- Policies that satisfy medical board and RACGP accreditation requirements
- Staff-friendly documentation — not 50-page legal documents nobody reads
Security Assessments & Gap Analysis
Understand where your practice stands and what to prioritise.
- Comprehensive review of your practice's security posture
- Assessment of patient record access controls and audit logging
- Physical security review (workstations, server rooms, reception areas)
- Network and Wi-Fi security evaluation
- Clear, prioritised action plan with practical recommendations
- No technical jargon — we explain findings in plain English
Vendor & Third-Party Risk Assessment
Make sure the software and services you rely on are keeping data safe too.
- Security evaluation of practice management systems (Best Practice, Medical Director, Cliniko, etc.)
- Cloud service and hosting provider assessments
- Pathology, imaging, and diagnostic integration security review
- Telehealth platform security assessment
- Medicare and government system integration review
- Vendor contract review for data protection clauses
Compliance Readiness
Understand your obligations and be confident you're meeting them.
- Privacy Act 1988 compliance review
- Australian Privacy Principles (APPs) gap analysis
- Notifiable Data Breaches (NDB) scheme preparedness
- RACGP Standards for General Practices (5th Edition) alignment where applicable
- My Health Record system obligations
- Practical compliance roadmap — not a checklist of legal citations
Incident Response & Breach Preparation
Be ready before something goes wrong, not scrambling after.
- Data breach response plan development
- Notifiable Data Breaches scheme response procedures
- Roles and responsibilities during a security incident
- Communication templates for patients, staff, and regulators
- Tabletop exercises to test your plan
- Relationship with the OAIC notification process
Staff Security Awareness
Help your team become your strongest line of defence.
- Practical guidance on recognising phishing and social engineering
- Secure handling of patient information in daily workflows
- Password and access management best practices
- Safe use of email, messaging, and file sharing
- Guidance tailored to clinical and administrative roles
- Short, focused sessions that respect how busy your team is
Not sure what you need?
Start with our free security check to identify where your practice might have gaps, or get in touch and we'll help you work out the right next step.